Dear customers, due to the current situation, COVID 19, your parcel may take a little longer to arrive. We apologize for any inconvenience caused, and rest assured that we are doing our best to fulfill your orders as soon as possible! You may continue to track your parcel if you have received the tracking link via your email.
Shipping Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on HOLIDAYS.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Delivery & Shipping Policies
- We offer standard shipping for all orders made in JUN Studio Online Store.
- Orders are shipped on business days only (Monday - Friday, excluding Malaysia National holidays).
- Free shipping is provided for clients who based in Malaysia.
- We do not deliver to P.O boxes.
- Orders will be processes and shipped once payment is made and/or credit card authorization is received.
- If the order is not collected within the stipulated time, the order may be disposed and there shall not be any refund for the amount purchased for that order.
- STRICTLY NO REFUND for SHIPPING & HANDLING CHARGES.
- Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
- Note that during festive periods, please allow more time for delivery. We do apologize for the inconvenience caused.
We may update this shipping policies from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
If you have questions and/or require more information, do not hesitate to contact us
Last Updated June 2, 2021